Email: QAHEFinanceSupport@qa.com
We are committed to assisting you in your studies wherever possible. If you are experiencing any unforeseen financial difficulties in paying your tuition fees you must contact the Finance Team for support and advice as soon as possible.
Tuition fees vary by course, but as a guideline, for the year 2024/25 tuition fee costs for undergraduate programmes are 拢9,250 per academic year for UK/EU students.
For more details about tuition fees, please visit the Dates and Fees page.
Information
If you鈥檙e an undergraduate or postgraduate student from the UK, you may be able to receive financial support from the Government to help fund your studies.
The Government currently offers two types of loans that cover:
Repayment
Both loans will need to be repaid after your studies, however generally you won鈥檛 have to start paying anything back until the April after you have finished your course once you are employed and earning above a specific amount. For more information on when you鈥檒l start repaying, please refer to your .
Any loan remaining for students from England after 40 years will be written off. Other UK countries such as Wales, Scotland and Northern Ireland have different thresholds around repayment.
How to apply
If you would like to find out more information about Student Finance loans and how to apply, please refer to the following:
Who can submit a refund application?
A refund application can only be submitted by one of the three parties below:
– Student
– Recruiter
– Agent
Refund requests must be submitted via the .
How long will the refund process take?
The refund process can take 3-6 weeks. Please make sure that you monitor your emails for requests of further information. If the refund is due to withdrawal from studies, visa refusal, or university rejection, ensure that you have confirmed this with your recruiter or the registry team. Any delays in providing information or notifying relevant teams will result in refund delays. Submitting multiple forms will not expedite the refund process.
Once my refund is approved, how long will it take for me to receive the funds?
Funds may take up to 15 business days to be delivered to the source. Please note that this timeframe can be affected by bank holidays. If a third party was used for the payment, it is your responsibility to follow up with them directly.
Can my refund be processed to a different account than the one I used for the original payment?
Due to anti-money laundering regulations, we are required to return funds to the original payment source, including any third parties that may have been involved.
I have paid through multiple accounts, where will my funds go?
As part of our compliance with anti-money laundering regulations, we are required to process refunds to the original payment sources. This includes any third-party payment methods involved in the transaction. In cases where multiple payment sources were used for the original purchase, the refund will be allocated proportionally based on the source details.
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